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Learning + Performance · Teams + organizations

Learning experience design

Learning designed around people and their work

I work with learning teams, educators, and nonprofits to build online, face-to-face, and blended programs. Your experts and learners help shape the content, practice, and feedback.

A person organizing a content plan on a laptop
Photo: MART PRODUCTION / Pexels

When this may be useful

  • Expert knowledge that needs to become a clear, useful course
  • Onboarding that needs a clearer structure
  • A learning program being built or refreshed
  • Online or blended learning that needs useful activities
What we can work on
  • Define what learners need to do and what success would look like
  • Work with experts and learners to choose useful content
  • Design real-world practice, shared learning, feedback, and skill checks
  • Help learners use their skills and check how well the learning works

What the work can include

  • A course or program plan built around learning goals
  • Learning content and activities developed with your experts
  • Practice activities, reflection questions, and skill checks
  • Resources for those leading the course and learners using the skills

How I approach the work

Thinking carefully about how learning will be used

We start with what learners need to do, not a list of content to cover. Learning science guides the activities, and testing with learners helps us improve them.

  1. 01

    Set goals + decide how to check learning

  2. 02

    Plan practice + skill checks

  3. 03

    Create + test with learners

  4. 04

    Check learning + use at work

Practice and how we check progress

From ideas to practice

Learners work through realistic tasks, get feedback, and try again. We plan support for using their skills beyond the course.

How we check progress

Skill checks and learner feedback guide revisions. Follow-up looks at application, not just completion or satisfaction.

We agree on scope, timeline, responsibilities, and fees before starting.

Experience behind the work

At Harvard Business School Online, I partnered with faculty on courses in economics, strategy, management, leadership, and negotiation. At the IMF, I helped develop online training for government officials. At Wayfair, I worked on onboarding and development for technical roles.

Meet Patrick
“Pat's genuine passion for teaching and learning, wide-ranging curiosity, and strong work ethic made him a valuable collaborator and an exceptional course developer.”

Peter Kuliesis

Former Director, HBS Online Content Development

Read client testimonials

A sample activity: building a career story through practice

The Career Story Worksheet moves from reflection on milestones to writing a story, sharing it, and getting feedback. The sequence gives the learner more to do than read advice.

An example from my resources, not a client case study.

See the worksheet

Services that work together

We can combine services when it helps.